March 2010

Vermont Furniture Designs has been trying to get Fairpoint to transfer our lines to New Horizon for over a year.  Finally, after much wrangling with Fairpoint and the PSB, I asked Caleidoscope to help and the company president became personally involved.  The problem was solved very quickly.   The service from Caleidoscope was excellent, and the results came quickly.
 
arthur
Vermont Furniture Designs
802 655-6568
vfd@sover.net
www.vermontfurnituredesigns.com
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August 2009

The support our school district recently received from Caleidoscope and New Horizon has raised the bar on customer service. After setting up our new Internet connection we were unable to send emails to certain domains. Too often, in my experience, this type of situation results in finger pointing. The support techs went beyond their scope and didn’t stop until the problem was fixed. After repeated testing and tweaking they found the solution.
I’m happy to say that we are now able to communicate with the world and it’s reassuring to know that there are people I can rely on when data gets lost along the way.
 
Bob Owens
Technology Director
Addison Northwest Supervisory Union
Vergennes, VT

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Summer 2009

"My company has been a long time Caleidoscope customer (client).  I have always been impressed by their customer service ethic and professional staff.  Recently, with all of the Verizon/Fairpoint changes, Caleidoscope has been helping me make some proactive changes to our telecommunications infrastructure to keep us out of harms way.  It turns out they made some really intelligent decisions exactly at the right time.  Thanks, Caleidoscope!"

Brian Leffler
Instrumart
A Satisfied Caleidoscope Customer

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March 2008

And here is a wonderful letter we received from the WMCA after the opening of their Winooski Community Center in the Spring of 2008...

ymca.pdf